Cloud consulting is a specialized service that plays a crucial role in guiding organizations through the complexities of cloud computing. As more businesses recognize the transformative benefits of migrating to the cloud—such as increased scalability, cost efficiency, and operational agility—they seek expert guidance to ensure informed decision-making, seamless transitions, and optimal outcomes.

Meet our founder, Ben Mergen, a seasoned Cost Optimization Specialist with deep expertise in data centers, DevOps, virtualization technologies, and AWS Cloud. Over the past five years, Ben has been laser-focused on AWS cost optimization, leading the Cost Optimization Pillar within the AWS Well-Architected Framework. He’s worked with hundreds of customers, trained teams, updated whitepapers, and developed best practices that have saved businesses millions.

At Wise CloudOps, we offer comprehensive Amazon Connect Contact Center and Call Center Automation services to help businesses modernize their customer engagement strategies. With extensive expertise, including leading the Amazon Connect project for 

As a lead Developer and Architect team, we deliver tailored solutions that transform traditional call centers into scalable, efficient, and customer-focused contact centers.

Every cloud migration brings its own set of technical and operational challenges, requiring a customised approach for optimal success. At Wise, we begin with a thorough evaluation of your business goals, application portfolio, and IT landscape. This detailed analysis enables us to craft a migration plan that integrates seamlessly with your existing workflows, minimises disruption, and aligns with your long-term growth and innovation objectives.

In today’s rapidly evolving digital landscape, building secure, efficient, and cost-effective cloud workloads is essential. The AWS Well-Architected Framework provides a structured approach to designing, operating, and improving workloads based on proven best practices. By following this framework, businesses can ensure their cloud environments are reliable, high-performing, secure, and cost-optimized.

Navigating complex development pipelines, ensuring system reliability, and maintaining robust security can be demanding without a clear plan. At Wise, we tackle these challenges through a holistic DevOps and SRE methodology that blends customised strategies, streamlined processes, and secure practices. Our services are designed to optimise workflows, modernise infrastructure, and build scalable, reliable systems in line with your business objectives. Whether you’re establishing a DevOps or SRE roadmap or solving specific operational hurdles, our expertise ensures your platforms remain efficient, resilient, and future-proof.

Each organisation is unique, with its own priorities, goals, and challenges. That’s why we offer a variety of adaptable engagement models, carefully tailored to fit your exact needs. Whether you seek strategic guidance, hands-on expertise, or a complete end-to-end solution, our flexible approaches deliver maximum value.